GENERAL CONDITIONS OF USE.
1.- ACCEPTANCE OF THE CONDITIONS.
This document establishes the General Conditions of Use of the services provided through the SURFGRANCANARIA.COM web platform, a portal owned by PPS Company SL with CIF: B 76179126, this company reserving the right to periodically modify and update them, without obligation of prior communication to users.
For the purposes of this document, “user” is understood to be any natural person who accesses the website to obtain information and contract any of the services offered therein.
It is mandatory that, prior to the execution of your purchase, the user carefully reads and understands the general conditions that are determined below, as well as any additional information and specific conditions of the service that you intend to contract.
These conditions of use do not exclude the possibility that certain services provided through this website, due to their particular characteristics, are subject to their own specific conditions of use.
Users who contract the services offered by this website of SURFGRANCANARIA.COM, declare to be of legal age (18 years or over). In case of hiring by minors, authorization from their parents, guardians or legal guardians is required to be able to enjoy the contracted service.
2.- DESCRIPTION OF THE SERVICE.
Through the website of SURFGRANCANARIA.COM., Users are offered access to various information about sports and complementary activities such as surf classes, paddle surf, bodyboard, safari surf, excursions, etc., excluding the sale of the air transport, as well as the possibility of contracting other services through third parties (diving, yacht excursions, private transport, bicycle rental, etc.), also allowing the online contracting of some of the services offered, and with respect to the which SURFGRANCANARIA.COM. provides the service on behalf of and on its own account.
The provider, responsible for the website, makes this document available to users with which it intends to comply with the obligations set forth in Law 34/2002, on Services of the Information Society and Electronic Commerce (LSSI-CE ), as well as informing all users of the website regarding the conditions of use of the website.
Any person who accesses this website assumes the role of user, committing to strict observance and compliance with the provisions set forth herein, as well as any other legal provision that may be applicable.
The provider reserves the right to modify any type of information that may appear on the website, without any obligation to pre-notify or inform users of said obligations, understanding as sufficient with the publication on the provider’s website.
The provider is exempt from any type of responsibility derived from the information published on its website, provided that this information has been manipulated or entered by a third party outside it. In addition, it reserves the right to take legal action against inclusion of comments by third parties, of an offensive nature or that affect the reputation, both of the provider and of third parties.
From the client’s website it is possible that it is redirected to the content of third-party websites. Given that the provider cannot always control the content posted by third parties on their websites, it does not assume any responsibility for such content. In any case, the provider declares that it will proceed to the immediate withdrawal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the competent authorities the content in question.
The provider is not responsible for the information and content stored, by way of example but not limited to, in forums, chat’s, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the website. provider’s website. No
However and in compliance with the provisions of art. 11 and 16 of the LSSI-CE, the provider makes itself available to all users, authorities and security forces, and actively collaborating in the withdrawal or, where appropriate, blocking of all those contents that could affect or contravene the legislation national, or international, third party rights or morality and public order. In the event that the user considers that there is any content on the website that could be subject to this classification, please notify the website administrator immediately.
This website has been reviewed and tested so that it works correctly; however, the provider does not rule out the possibility that there are certain programming errors, or that causes of force majeure, natural disasters, strikes, or similar circumstances may occur that make it impossible to access to the website.
5.- PROTECTION OF PERSONAL DATA.
The provider is deeply committed to complying with Spanish regulations for the protection of personal data, and guarantees full compliance with the obligations set forth, as well as the implementation of the security measures provided in art. 9 of Law 15/1999, on the Protection of Personal Data (LOPD) and in the Development Regulations of the LOPD.
The data collected by SURFGRANCANARIA.COM will be limited only to those necessary to provide the selected service and without any assignment to third parties, except in services provided by external companies and only to be able to guarantee the provision of the service.
In the event that a user who has submitted a form wants their data to be eliminated from the SURFGRANCANARIA.COM database, they will only have to communicate it and they will be eliminated.
6.- USER OBLIGATIONS.
The user agrees to make appropriate use of the services and content that SURFGRANCANARIA.COM offers and not to use them to:
• Carry out illegal activities or activities that constitute a crime, contrary to good faith, morality and public order, customs, and / or that violate the regulation on intellectual and industrial property, or any other rule of the applicable legal system.
• Disseminate content or propaganda of a racist, xenophobic, pornographic nature, in defense of terrorism, or that violate human rights.
• Introducing or spreading data programs (viruses and harmful software) on the network that may cause damage to the computer systems of SURFGRANCANARIA.COM, its suppliers or third-party users of the Internet.
• Make available to other users, send by email, in any way transmit, any content that, in accordance with the applicable provisions or existing contractual relationships, you are not authorized to transmit (such as privileged information, information protected by rights of industrial or intellectual property or information on which it has a duty of confidentiality).
• Transmit unsolicited or authorized advertising, publicity material, junk mail, chain letters, pyramid structures, or any other form of solicitation, except in those areas (such as commercial spaces) that have been exclusively designed for it.
Likewise, users are expressly prohibited from reproducing, duplicating, copying, selling, reselling or exploiting for commercial purposes, any section of the service, use or access to it.
7.- LIMITATION OF LIABILITY.
Certain information included on the SURFGRANCANARIA.COM web site. It has been provided by the providers of the services offered on the aforementioned web site. SURFGRANCANARIA.COM. is not responsible for the veracity of the content or for any misprints that may arise from said information.
Within the web site, links can be made to other webs over which SURFGRANCANARIA.COM has no control and for whose content it is not responsible. Similarly SURFGRANCANARIA.COM will not be responsible for the technical availability of the web pages that the user accesses through its web site.
The user assumes under his exclusive responsibility the damages or losses that, where appropriate, may arise from accessing said content, as well as any other damage or harm caused to his computer system by any material downloaded or in any way obtained through the use of the services or for any loss of data derived
before downloading such material.
SURFGRANCANARIA.COM will not be responsible for the damages or losses derived from the infractions of any user that affect the rights of another user, or third parties, including copyright, trademarks, patents, confidential information and any other intellectual property rights and industrial.
Likewise, SURFGRANCANARIA.COM will not be responsible for the damages caused to the user in case of impossibility of providing the services that are the object of these general conditions of use, in cases of force majeure, fortuitous event or other causes not attributable to it. Nor will it be responsible for the inappropriate use of the service as a result of maintenance work, or a faulty configuration of the user’s computer equipment, or the insufficient capacity to support the computer systems necessary for the use of the services offered.
8.- INTELLECTUAL AND INDUSTRIAL PROPERTY.
The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and / or graphics are the property of the provider or, where appropriate, have a license or express authorization by part of the authors. All the contents of the website are duly protected by intellectual and industrial property regulations, as well as registered in the corresponding public registers.
Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and commercialization, in any case requires prior written authorization from the provider. Any use not previously authorized by the provider will be considered a serious breach of the author’s intellectual or industrial property rights.
The designs, logos, text and / or graphics outside the provider and that may appear on the website, belong to their respective owners, being themselves responsible for any possible controversy that may arise regarding them. In any case, they are used for informational purposes only.
The provider acknowledges in favor of their owners the corresponding industrial and intellectual property rights, their mere mention or appearance on the website does not imply the existence of any rights or responsibility of the provider over them, nor does it imply endorsement, sponsorship or recommendation by part of the same.
To make any type of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so via email.
9.- APPLICABLE LEGISLATION AND JURISDICTION.
For the resolution of all disputes or issues related to this website or the activities carried out therein, Spanish legislation will apply, to which the parties expressly submit, being competent to resolve all derivative conflicts or related to its use the Courts and Tribunals of San Bartolomé de Tirajana.
USE OF PAYMENT VIA GATEWAY.
1 – HOW TO BUY.
All the services (products) provided directly by SURFGRANCANARIA.COM are directly bookable through their selection, contribution of personal data and incorporation to the cart to later proceed to the process of finalizing the purchase process
2 – PAYMENT METHOD.
The forms of payment accepted by SURFGRANCANARIA.COM are:
Use of Secure Platform for payment by credit card through Stripe.
Use of Secure Platform for payment by credit card through Paypal.
3 – SECURE PAYMENT.
Payment by credit card (VISA, MasterCard, Maestro, Amex).
Payment with paypal.
Pay with Apple Pay or Google Pay through Stripe
4 – CANCELLATIONS RULES
A – The user may cancel the reservation by giving a minimum notice of 72 hours in advance, and the provider will proceed to refund 100% of the amount.
B – If the cancellation is made within less than 48 hours, 50% of the amount will be refunded.
C – If the cancellation is made within less than 24 hours, no amount will be refunded.
D – Once the activity has started or part of it has been carried out, if the user does not wish to continue, no amount will be refunded.
We guarantee confidentiality in the transfer of data on the Internet. We use the security protocol, SSL (Secure Sockets Layer). This system ensures the identity of the seller, guarantees the integrity of the message and encodes the data with an encryption of up to 128 bits, which guarantees that if someone intercepts the communication, they will not be able to interpret it.
To prevent the fraudulent use of credit cards, banks, VISA, MASTERCARD, ETC … have designed new security standards that certify the authenticity of the card user. This process is verified by “Veryfied by VISA” and “Mastercard Securecode”.